"There was an error loading custom feed"

[djangodude Profile]

I'm just getting Helicon Zoo set up on a new server (Win Server 2008 R2). I have WPI 4.0. When I add the Helicon Zoo custom feed, I get an error from WPI:

There was an error loading custom feed: 'http://www.helicontech.com/zoo/feed/'. Error: 'ProductId PHP52 not found.'.

The Zoo feed does not get displayed because of this, so I'm unable to get any further in my installation. Any ideas what's going on?

[Kudoz Profile]

I am also experiencing the same problem. It is preventing the Zoo product collection from being available.

[pfauserc Profile]

I have found a workaround:
Save the feed from http://www.helicontech.com/zoo/feed/ to a file (i.e. to C:\feed.xml)

Delete the following tags from the file:

Code: Select all

<dependency>
<and>
<dependency>
<productId>PHP52</productId>
</dependency>
<dependency>
<productId>WinCache52</productId>
</dependency>
<dependency>
<productId>PHP53</productId>
</dependency>
<dependency>
<productId>WinCache53</productId>
</dependency>
<dependency>
<productId>PHP54</productId>
</dependency>
<dependency>
<productId>WinCache54</productId>
</dependency>
<dependency>
<productId>MySQLConnector</productId>
</dependency>
<dependency>
<productId>SMO</productId>
</dependency>
<dependency>
<productId>SQLDriverPHP53IIS</productId>
</dependency>
<dependency>
<productId>SQLDriverPHP54IIS</productId>
</dependency>
<dependency>
<productId>HeliconZooModule</productId>
</dependency>
<dependency idref="IISForZoo"/>
<dependency>
<productId>UrlRewrite2</productId>
</dependency>
<dependency>
<productId>WDeployNoSMO</productId>
</dependency>
<dependency>
<productId>WDeploy</productId>
</dependency>
</and>
</dependency>

In the Web Plattform Installer go to options and type C:\feed.xml and add the Feed.

After this it loaded just fine.

[Anton]

Hello,

The issue is already fixed.